Informacje ogólne

WHY CHOOSE BALNEO HOTEL ZSORI THERMAL & WELLNESS?

  • In the heart of Matyóföld, in our hotel located in the Zsóry Bath, famous for its medicinal water, we are waiting for our dear guests only one hour from Budapest.

  • Our hotel is within easy reach of the romantic water world of Lake Tisza, the Bükk and Mátra ranges and the Eger wine region.

  • Our restaurant awaits you with gourmet gastronomy, with a direct connection to the terrace, so you can spend your meals outdoors on a sunny morning or a pleasant summer evening.

  • We try to make your stay even more pleasant with excellent wellness services and pampering treatments.

  • Our friendly and attentive staff welcomes you.

USEFUL INFORMATION FOR PLANNING YOUR TRIP:

Bar: OPENING 07:00-22:00

Smoking: The entire hotel, including the balconies, is non-smoking. Smoking is only allowed in designated smoking areas.

Restaurant: Buffet breakfast 07: 00-10: 00, Buffet dinner 18: 00-21: 00, Lunch: 12: 00-15: 00

Payment method: We accept OTP, MKB and K&H SZÉP cards. Please note that you can only pay on the spot with a Nice card in your own name, we are unable to accept other cards.

In our hotel we accept VISA, MasterCard and Maestro bank cards.

Accepted currencies in case of cash payment: HUF, EUR. The exchange rate of the Euro is set on the basis of the current central rate of the Magyar Nemzeti Bank. Please note that in case of payment in Euros, the highest banknote is 200 EURO, which we are able to accept.

Pets: We also welcome our guests' pets in our hotel. You can read our detailed regulations here.

Tourist Tax: The tourist tax in the administrative area of ​​Mezőkövesd is 350 HUF / person / night, which is payable over the age of 18. The accommodation prices given on our website do not include the tourist tax.

Security deposit: Please note that upon arrival, the Hotel will debit the room bill with the price charged in case of loss of the key card: 1000 HUF / card, which will be canceled upon travel and upon presentation of the key card.

Dressing gown: Upon arrival, our guests over the age of 14 will receive 1 gown card per person. Their robes can be requested at reception by handing in a robe card. Free bathrobe change is possible from the afternoon of the 3rd day after arrival, you can request the change at the reception by handing over the used bathrobe. Before this date, they can request a change of robe at the reception colleague for a surcharge of HUF 1,500 / robe. After handing over your used robe, we will return your robe card. When traveling, either the robe card or the used robe must be handed in. If you are unable to hand over your robe or robe card, we will consider it the loss of the robe, for which we will charge a fee of HUF 10,000 / robe.

Children's robe, only for extra charge: 1500 HUF / piece on request, while stocks last!

Massage: Opening hours 08: 00-18: 00. We will give you a small reminder card about your pre-booked massage on site, a copy of which will be kept by the Spa reception. You are free to change or cancel the booked massage up to 24 hours before the date. The time of the massage cannot be changed or canceled within 24 hours, otherwise the cost of the massage will be paid and will be charged to the room bill by the receptionist.

Parking: Hotel guests' cars can be parked in the hotel car park for a fee. The parking fee: 1150.- HUF / night. The hotel car park is an unguarded area not monitored by a camera. We accept no liability for damage to cars parked inside or for valuables left in the car.

Reception: Our colleagues are available to our guests 24 hours a day. The reception can be called with the 9 key on the room telephone.

Rooms: The hotel rooms are available from 2 pm on the day of arrival and until 10 am on the day of departure. Please arrive at a different time if you wish to arrive at a different time! We are able to reserve hotel rooms until 18:00 on the day of arrival without prior notice.

Wellness department: Our spa pools can be used from 07:00 to 19:00. The other pools of the wellness area and the sauna world are available to our guests from 07:00 to 21:00.

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